Shift Leader – Mental Health & Learning Disabilities

Location: South Norfolk

Salary: £15.00 per hour

Hours: Full-Time and Part-Time permanent positions available

Shift Times: 07:45am – 20:00pm

Please note: Own transport is essential. We do not hold licences to support overseas candidates.

About the Role:

We are looking for an experienced and confident Shift Leader to join a specialist residential service supporting adults with severe and enduring mental health conditions, learning disabilities, and cognitive impairments.

As a Shift Leader, you will take operational responsibility for leading each shift, coordinating staff, overseeing medication administration, and ensuring the safe, effective, and consistent delivery of person-centred, therapeutic care in line with individual support plans and risk assessments.

You will act as a role model for professional practice, support the development of support workers, and help create a structured, supportive environment where residents are encouraged to maximise independence, choice, and wellbeing.

Requirements:

•           Minimum of 3 years’ experience working in a senior support worker or shift lead role within mental health, learning disabilities, or complex care settings

•           Strong communication and leadership skills, with the ability to guide and support teams on shift

•           A calm, confident, and organised approach to managing challenging situations

•           Good understanding of safeguarding, risk management, and person-centred practice

•           Eligibility to live and work in the UK without s p o n s o r s h i p

•           Full driving licence and access to own transport

•           A Level 3 NVQ in Health and Social Care – if you are experienced and prepared to complete this in your first year of employment, please still apply

Benefits:

•           Competitive hourly rate

•           Ongoing training and professional development

•           Supportive management and clear leadership structure

•           Opportunities for career progression

•           A stable, values-led service

•           A role where you can make a genuine difference to residents’ daily lives

How to Apply:

If this sounds like the right role for you, we’d love to hear from you!

Call: 02380 118 226

Email: maisie@snghealthcare.co.uk

SNG Healthcare are advertising this role on behalf of our client. Please send your CV today – all applications will be reviewed within 24 hours, and you will receive a response from Maisie McDonnell.

Keywords: SHIFT LEADER / SENIOR SUPPORT WORKER / MENTAL HEALTH / LEARNING DISABILITIES / SUPPORTED LIVING / COMPLEX NEEDS / CARE HOME / RESIDENTIAL